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At Primer Marketing Solutions Pte. Ltd. ("we", "us", "our"), we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, store, and protect personal information in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By contacting us or using our services, you consent to the collection, use, and disclosure of your personal data as described herein. Where such collection, use, or disclosure is reasonably necessary for the performance of a contract, your consent is deemed to have been provided.

Collection of Personal Data

We may collect personal data, including:

  • Name
  • Email address
  • Telephone number
  • IP address
  • Any other information voluntarily submitted through our website or communications

This information is collected when you:

  • Submit enquiries or forms
  • Communicate with us directly
  • Use our services
  • Navigate our website (including via cookies and similar technologies)

Purpose of Collection

We collect and use personal data to:

  • Provide and manage our services
  • Respond to enquiries or customer service requests
  • Improve website performance and user experience
  • Comply with applicable legal and regulatory obligations

Data Processing and Storage Consent

By submitting your personal data through our website or by contacting us, you provide consent to its collection, use, and disclosure for the purposes stated above. If the data is required to fulfil a service contract with you, that consent is deemed under the PDPA. You may withdraw your consent at any time, subject to applicable legal or operational constraints.

Storage and Security

We take all reasonable precautions and implement necessary safeguards to ensure the security of your personal data. This includes administrative, physical, and technical measures such as encryption, access controls, secure servers, and restricted data access.

Personal data is processed only by authorised personnel who require access to perform their roles. It is retained only for as long as necessary to meet the purposes outlined or to comply with applicable laws.

Cross-Border Transfers

Your personal data may be transferred to and stored on servers located outside Singapore, including jurisdictions that may not provide the same level of data protection. In such cases, we ensure that your data is transferred in accordance with PDPA requirements and that comparable standards of protection are maintained.

Disclosure to Third Parties

We do not sell or trade personal data. It may be disclosed to trusted service providers who assist in operating our website or delivering our services. These third parties are contractually obligated to safeguard your data and use it only for authorised purposes.

Your Rights

Under the PDPA, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (where legally permissible)
  • Object to or restrict processing
  • Withdraw your consent at any time
  • Not be subject to decisions made solely by automated processing
  • Request data portability (where applicable)

To exercise any of these rights, please contact us using the information provided below.

Automated Decision-Making

We do not carry out decision-making that is solely automated or that significantly affects individuals based solely on automated processes.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy and privacy regulations. You may contact our DPO using the contact details below.

Complaints and Disputes

If you have any concerns about your personal data or how it is handled, please contact us directly. We are committed to addressing privacy-related concerns promptly and responsibly.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes. The latest version will always be posted on our website.

Contact Information

If you have questions or wish to exercise your rights, please contact us at:

Email: contact@primermarketingsolutions.com

Address: 261 Waterloo Street, #03-36, Waterloo Centre, Singapore (180261)